Terms and Conditions

Welcome to AL Ghurabah! You agree to comply with the following Terms and Conditions by accessing or using our website. Please read them carefully before making a purchase.

1. General Terms

• By using our website, you confirm that you are at least 18 years old or have parental/guardian consent.
• We reserve the right to update, modify, or discontinue any product at any time without prior notice.

2. Product Information & Pricing

• All products are described as accurately as possible. However, minor variations in colour, design, or size may occur.
• Prices include shipping charges, but these will not be included in case of refunds or exchanges (see Refund & Exchange Policy).

3. Orders & Payments

• Orders are confirmed only after payment is successfully received.
• We accept payments via the Online Payment Gateway provided by Cashfree Payments.
• If you encounter failed transactions or errors, be sure to get in touch with customer support immediately.

4. Shipping & Delivery

• Orders are processed within 3 to 5 Business Days.
• Delivery times may vary based on location, courier service, and unforeseen delays.
• We are not responsible for delays caused by external factors such as customs clearance, strikes, or natural disasters.

5. Returns, Exchanges & Refunds

Refer to our Refund & Exchange Policy for more details.

6. Limitation of Liability

• AL Ghurabah is not liable for indirect, incidental, or consequential damages resulting from using our website or products.
• We reserve the right to refuse service to anyone violating our terms or engaging in fraudulent activities.

7. Governing Law

The laws of India govern these terms.

8. Contact Us

📞 Phone: 9149476566
📧 Email: support@alghurabah.com
📍 Address: Budshah Nagar, Natipora, Srinagar, 190015